Jack & Jones: In-store-ordering is core for our retail business
With Touchtech’s in-store ordering solution in their stores, Jack & Jones is delivering exceptional results. Pablo Astorga, Digital Retail & Omnichannel Responsible, says digitalization unlocks the full potential of the sales team.
– It is a very nice, big screen with a cool interface and we have enhanced a small retail store with 3000 styles. It is a must-have. Our brand Jack and Jones, has this solution and is running ahead and delivering some amazing results.
Pablo Astorga at Jack & Jones, a part of Besteller, which also contains Vero Moda, Vila, Only, Name, and more, talked in the company's podcast about their digitalization process. One of the most important steps to improve the results was to implement in-store ordering with Touchtech screens.
Read more about our in-store ordering solution and how it can boost your in-store online sales.
– In-store-ordering is proving to be more than a nice gimmick; it is a core retail business. There is no way around it anymore. Our main ambition is to never have retail customers leaving our stores without being fully satisfied. In-store-ordering allows us to take one step closer.
Astorga describes the company's digitization process as crucial to stay modern and helpful in increasing sales while following the development in the business.
– Digitalisation combines the latest technology with human strengths such as innovation, creativity, and teamwork. It is a way to achieve the full potential and unlock human strengths with technology.
Listen to the full podcast from our client Bestseller here:
https://www.youtube.com/watch?v=fEvVBDLoOsg
